order can via DHL, EMS, UPS, Fedex ,TNT and so on .
We provide our customers with high quality product and top notch customer service at best price.
Company Policy: Strive for the Customer Satisfaction We have rich experience upon the international order all over the world. We will combine the shipping cost for multi items purchase.
Before Shipping We will deliver the item to the customer in one or two business handling day when the payment is cleared. We will check the order carefully before it is sent to you. We will pack the order well tough with normal appearance, which is easy for your custom clearance. If you need additional request upon the packing please let us informed at the first time.
If possible, please supply us with your telephone number only for the purpose of your local post office needs. In case that you are absent and not able to pick up the item at your location in time, the post office may call you for reminder (Mostly, mail carrier will only put a notice). P.S: We keep high security and confidentiality for our customers’ personnel information.
After Sales Service Except man-made mistakes, we will exchange the defective with a brand new one within 14 days after you get our product. According to the guild regulations customer shall be responsible for the returning shipping fee. Finally, your feedback and suggestion are very important for us. Thanks again for your attention. We sincerely hope you will enjoy our products.
#1 Can you do OEM or ODM? Yes, we offer custommade service to our clients. You need to provide us some technical data such as dimension and mark
#2 Can item be printed our own logo? Yes, You just need to send us your the source file of logo.
#3 As you know, If we need a sample first, could you supply it for us please? No problem, sample is available as your require. But please understand that we will choose the sample from our current stock, sometime maybe there is a little different of composition from your expectation, but it is enough for your reference. If you need us make a customized sample for you, it will charge small amount of cost.
#4 Can you give me a discount? Since we have factory, our policy is that bigger order quantity, the lower quotation will be offered. So we will give you a discount as your order quantity.
#5 How could I payment? Accept the payment via PayPal or Western Union or Bank T/T Wire Transaction /Alipay or Credit Card (in US only) etc.
#6 How can I track my order? We mainly use EMS and ePacket e-EMS China post registered Air Mail for low quantity order. FEDX, DHL, TNT, UPS, SF Express for big quantity one. Later the tracking No. will be sent you after shipping, you can check them on official express website. on.
#7 How should I do, if items are broken? Except manmade mistakes, we will exchange the defective with a brand new one within 14 days after you get our product.